At Meyar Tea, we respect your privacy and are committed to protecting the personal information you provide when using our website or purchasing our products. This Privacy Policy explains how we collect, use, store, and protect your information.
By using the Meyar Tea website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you place an order, create an account, contact us, or use our website, we may collect information such as:
- Full name
- Email address
- Phone number
- Billing and delivery address
- City and postal information
- Order and purchase details
- Information you provide when contacting our customer support
- Account information, if you create an account on our website
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, and general website usage information.
2. How We Use Your Information
We may use the information we collect to:
- Process and deliver your orders
- Confirm and communicate order details
- Contact you regarding your order or delivery
- Process payments where applicable
- Provide customer support
- Manage your account
- Respond to questions, complaints, or requests
- Improve our products, services, and website
- Prevent fraudulent or unauthorized transactions
- Send promotional or marketing communications where permitted and where you have opted to receive them
3. Payment Information
Payments made through our website may be processed through third-party payment providers.
Meyar Tea does not intentionally store complete payment card details on its own servers when payment processing is handled by a third-party payment provider.
Payment providers may collect and process your payment information according to their own privacy policies and terms.
4. Cookies
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies may help us:
- Remember items in your shopping cart
- Maintain your login session
- Understand how visitors use our website
- Improve website functionality
- Provide a smoother shopping experience
You can adjust your browser settings to refuse or delete cookies. However, disabling certain cookies may affect some website functionality.
5. How We Share Your Information
Meyar Tea does not sell or rent your personal information to third parties.
We may share necessary information with trusted service providers when required to operate our business, such as:
- Courier and delivery companies
- Payment service providers
- Website hosting and technical service providers
- Website analytics or marketing service providers
- Customer support service providers
We only share information that is reasonably necessary for the relevant service or business purpose.
6. Order & Delivery Information
When you place an order, we may provide necessary customer information, such as your name, phone number, and delivery address, to our courier or delivery partners so that your order can be delivered successfully.
7. Marketing Communications
If you choose to subscribe to our promotional communications, we may send you information about:
- New products
- Special offers
- Discounts
- Promotions
- Other Meyar Tea updates
You can request to stop receiving marketing communications at any time by contacting us or using the unsubscribe option where available.
8. Data Security
We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
9. Third-Party Links
Our website may contain links to third-party websites or services.
Meyar Tea is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policy of any third-party website you visit.
10. Your Information & Rights
You may contact us to:
- Ask what personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information where applicable
- Ask questions about how your information is used
- Withdraw consent for marketing communications
Some information may need to be retained where required for legal, accounting, security, or legitimate business purposes.
11. Children’s Privacy
Our website is not intentionally designed to collect personal information from children.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.
12. Changes to This Privacy Policy
Meyar Tea may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable requirements.
Any updates will be published on this page, along with a revised Last Updated date.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:
Meyar Tea
Email: info@meyartea.com